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    Cincinnati Policyholders and Claimants


    These instructions are intended for health care providers working on your behalf. For answers to your questions, you may contact the local claims representative assigned to your claim, Cincinnati’s Claims Center at 877-242-2544 or your local independent insurance agent.

    Workers' Compensation Medical Bill Submission and Processing for Health Care Providers


    Health care providers: please use the information below to submit workers’ compensation claims bills.

    Paper Bill Submission and Processing 

    Submit paper bills to the following addresses based on provider jurisdiction:

    KS, KY, MO, TX  DE, NJ, PA, WV
     The Cincinnati Insurance Company 
     P.O Box 12185
     Overland Park, KS 66282-2185 
     The Cincinnati Insurance Company 
     P.O. Box 1230
     Canonsburg, PA 15317
    AL, GA, NC, NY, SC, TN MI
     The Cincinnati Insurance Company
     P.O. Box 1277
     Canonsburg, PA 15317
     The Cincinnati Insurance Company
     P.O. Box 1350
     Canonsburg, PA 15317  
     All Other States
     The Cincinnati Insurance Company
     P.O. Box 1337
     Canonsburg, PA 15317

    Electronic Bill Submission and Processing 

    Submit electronic workers’ compensation medical bills and invoices via WorkCompEDI, Cincinnati Insurance’s Illinois, Minnesota, New Jersey, North Carolina and Texas EDI billing clearinghouse partner, using these assigned identification numbers:
    10677    The Cincinnati Insurance Company
    23280    The Cincinnati Indemnity Company
    28665    The Cincinnati Casualty Company

    For additional information, contact:

    • WorkCompEDI at 800-297-6906 for questions on billing submission
    • The Cincinnati Insurance Company at 513-870-2738 or WCclaims@cinfin.com 

    Reconsiderations and Bill Corrections

    Please call 888-350-1150 to dispute how a workers’ compensation bill was processed, or if you need help or information on submitting a bill correction.

    Medical Bill Payment and Claim Status

    Please call 877-260-1397 to obtain the claim number assigned to a workers’ compensation claim or to inquire the status of medical bill payment.